ck 111 FAQ — Cricket, Deposits and Accounts

At ck 111, if a match is completely cancelled due to rain or any other reason and no result is determined, all bets on that match are declared void and the staked amount is fully refunded. However, if the match is decided by the Duckworth–Lewis method, that is considered a valid result and bets are settled accordingly. See the Terms and Conditions page for full details.

ck 111 cricket betting offers markets for match winner, toss winner, total runs (over/under), over of first wicket fall, top run scorer, top bowler, and innings score. Additional markets are available for T20 and one-day matches. BPL and ICC tournaments have even more markets. See the cricket betting page for details of all markets.

No special steps are needed. Just log in to your ck 111 account and select BPL from the Sports section. All match markets are listed directly during the BPL. The only requirements are having sufficient balance in your account and being 21 or older.

Yes, ck 111 offers live in-play betting. You can place bets on certain markets even after a match has started. Odds change quickly in live betting, so watch carefully before placing a bet. Some markets may close during live play, so check the odds before confirming your bet slip.

In an accumulator or multi-bet, the odds of each selection are multiplied together to form the total odds. Example: if three selections have odds of 1.50, 1.60, and 1.90 respectively, the total odds are 1.50 × 1.60 × 1.90 = 4.56 (approximately). A ৳100 bet returns ৳456 if all matches win. However, if any one selection loses, the entire bet is lost.

Yes. ck 111 covers ICC T20 World Cup, IPL, and major tournament matches including the Bangladesh national team (Bangladesh Tigers) international series. Pre-match markets are available before events start. Special promotions are offered during notable tournaments, such as the Cricket Victory reward — 40% bonus, up to ৳6,000.

Before contacting ck 111 support, have your registered mobile number or username, a brief description of the issue, and any relevant transaction ID or screenshot ready. This helps the support team identify and resolve your issue quickly. Never share your OTP or password with anyone for account-related matters.

Yes. ck 111 support assists in both Bengali and English. This is in place with Bangladeshi players in mind. You can write in Bengali when starting a live chat conversation; Bengali is also accepted in email.

Yes, ck 111 support is active 7 days a week, 24 hours a day — help is available at any time, day or night. At 2 AM, 4 AM, or any other time, you can contact support via live chat or email and a support representative will be available for you.

ck 111 has two support channels: (1) Live Chat — you can speak directly through the chat window on any page of the site, which is the fastest method; (2) Email — email can be used to send written issues or documents. Both Bengali and English support are available on both channels.

ck 111 email support is active 24 hours a day. Response times generally depend on the nature and complexity of the issue. Live chat is the most effective option for a quick resolution. When writing by email, include your account details and a clear description of the issue so the support team can understand it quickly.

The minimum deposit amount at ck 111 for all payment methods is ৳200. Whether using bKash, Nagad, Rocket, or Upay, a minimum deposit of ৳200 is enough to add balance to your account. This limit is the same for all activities, whether playing slots or placing cricket bets.

Log in to your ck 111 account and go to the Cashier or Deposit section. Select bKash there. Send Money to the indicated number via bKash and enter the transaction ID on the site. The balance is usually added within a few minutes. The minimum deposit is ৳200.

ck 111 does not impose any separate processing charges on deposits. However, your mobile wallet (bKash, Nagad, Rocket, Upay) may apply charges on transactions according to their own policies. Check the terms and conditions of the relevant wallet for details.

Yes, Nagad is one of the accepted payment methods at ck 111. The process is the same as bKash — log in to your account, select Nagad from the deposit section, Send Money to the indicated number, and submit the transaction reference. You can start with a minimum of ৳200.

To withdraw from ck 111, the account must have at least ৳1,000. Withdrawals can also be made via bKash, Nagad, Rocket, and Upay. The money usually reaches your wallet within 1 hour of the request.

First confirm that the username and password are being entered correctly (upper and lower case letters matter). Clear your browser cache and try again. If the problem persists, use the "Forgot password?" option on the ck 111 login page. If that does not work either, contact support.

Click the "Forgot password?" link on the login page. Enter your registered mobile number or email and an OTP will be sent. After verifying your identity with the OTP, you can set a new password. The whole process takes just a few minutes.

You must be at least 21 years old to register at ck 111. At the time of registration, you need to provide your name, mobile number, email, and a password. National ID card information may be requested later for identity verification. One person may open only one account.

Contact ck 111 support to update personal information. After verifying your identity, the support team will assist with changing the number or email. For security reasons, this change cannot be made directly from your profile — it must be done through support.

Yes, you can log in to your ck 111 account from any device — mobile, tablet, or computer. Apps are available for Android and iOS; download information is on the ck 111 App page. For security, always log out after using an unfamiliar device.

An account may be restricted for several reasons — such as pending identity verification, suspected rule violations, or self-imposed limits under the responsible gaming policy. Contact support to find out the specific reason. Information about setting your own limits is also on the Responsible Gaming page.