Responsible Gaming Guidelines
Gaming on ck 111 is entertainment — not a source of income. We want every player to play in control, with awareness and in safety. This page provides all the information, tools, and support you need in detail.
For Adults Only
See gaming as entertainment
For many people, participating on a casino and sports betting platform is an enjoyable form of entertainment. However, it stays healthy only when you are fully aware of your own means and limits. ck 111 believes that responsibility is the foundation of genuine enjoyment.
Our Terms and Conditions clearly state that the platform is for individuals aged 21 or above only. This age limit is set not only as a legal requirement but also with the mental well-being of users in mind.
Gambling or betting is never a solution to financial problems. If financial pressure ever tempts you to increase how much you play, that is an important warning sign. ck 111 is always ready to help you make the right decision.
Under our Privacy Policy, your account information and gaming history are kept fully secure. When you set a self-exclusion or gaming limit, that information is stored with strict confidentiality.
Tools to keep yourself protected
ck 111 provides several practical tools you can use to control the pace and amount of your gaming. These features can be activated at any time from your account settings.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once you reach this limit, the system will automatically stop accepting further deposits.
Session Time Limit
Decide in advance how many hours or minutes you will play in one session. When the time is up, the platform will notify you automatically.
Self-Exclusion
Keep your account completely paused for a set period — from one week to a long-term break. During this time you will not receive any promotional messages either.
Loss Limit
Set a limit so you cannot continue playing once your losses reach a certain amount. This is a highly effective feature for your financial safety.
Bet Limit
Set a maximum amount you can place on each bet. Activate this feature in advance to avoid the temptation of placing large bets.
Permanent Account Closure
If you feel you need a complete break, you can request to have your account permanently closed. The support team will fully assist you with this.
Recognise the warning signs of a problem
Problem gambling habits often develop gradually and can spiral out of control before you realise it. If any one of the signs below appears in your own behaviour, seek help immediately.
The tendency to place more bets in an attempt to recover money you have lost is a significant danger sign.
Keeping your gaming a secret from family or friends, or lying about it, is an early sign of a problem.
Cutting back on essential costs such as food, rent, or medical care to spend money on betting is extremely dangerous.
Wanting to stop but being unable to, or feeling restless after stopping, is a clear sign of addiction.
Becoming irritable when unable to play, losing focus, or having trouble sleeping at night are concerning signs.
Borrowing from others or taking on debt to participate in betting is dangerous both financially and mentally.
Where to get help
Acknowledging a problem is a sign of strength, not weakness. Seeking support is the right step for yourself and your family. ck 111 and the people around you are here for you.
ck 111 Live Chat
Our support team is available 24 hours a day, 7 days a week in both Bangla and English. Contact us via live chat if you need help with self-exclusion or setting limits.
Email Support
If you prefer written communication, let our support team know by email. All messages are replied to in Bangla and your information is kept completely confidential.
Family and Friends
Talk to close family members or trusted friends. Their support and understanding is the strongest foundation on the path to recovery.
Professional Advice
Speak with a mental health specialist or counsellor. Organisations providing mental health services in Bangladesh offer assistance for these kinds of problems free of charge or at low cost.
ck 111's commitment
Responsible gaming is not just a matter of rules — it is a core value of our platform. ck 111 upholds the following commitments at all times.
Strictly maintaining the 21+ age limit: Age is verified at registration. There is no way for minors to open an account.
No promotion directed at minors: We never run any advertisement or campaign targeting individuals under 18.
Identifying problematic gaming patterns: Account activity is monitored. If unusual behaviour is detected, our team may contact you.
Ensuring information confidentiality: No information related to self-exclusion or limit settings is shared with third parties.
Easy access to support: Contacting us via live chat or email at any time will get you assistance — no waiting required.
Honest and transparent information: The terms of bonuses and offers are always communicated clearly; nothing is hidden.
Some tips for healthy gaming
For a safe and enjoyable experience on ck 111, we would like to share some simple but practical tips. Our FAQ also covers these topics in detail.
- Set a maximum budget before you play and spend only that amount — no more.
- If you lose, do not place more bets trying to win that money back.
- If you win at a good moment, know when to stop — keep your urges in check.
- If you are angry, frustrated, or under mental stress, take a break from gaming at that moment.
- Never play under the influence of alcohol or drugs.
- Keep a balance with other activities and relationships — gaming should not be your only form of entertainment.
- Keep your account away from younger members of your family.
- Keep the session timer on — losing track of time is a warning sign.