ck 111 Privacy Policy

By using the ck 111 platform, you are considered to have accepted the terms set out in this Privacy Policy. This document explains what information is collected about you when you use the ck 111 website (https://ck-111.cam), how that information is used, and what steps are taken to protect your privacy.

This policy applies only to ck 111's own services. To understand the full terms of your relationship with us, please read the Terms and Conditions, which set out the detailed obligations governing use of the service. This Privacy Policy and the Terms and Conditions together form your user agreement with ck 111.

This policy applies equally to anyone who visits, registers on, or uses the services of the ck 111 website.

ck 111 collects information in two ways — directly from you and through automated technology.

2.1 Information You Provide

The following information is collected for account registration and service management:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID or passport number (for identity verification)
• Financial transaction details — deposit and withdrawal records via bKash, Nagad, Rocket, or Upay
• Messages submitted in support requests or complaints

2.2 Automatically Collected Information

When you visit the ck 111 website, the following information may be collected automatically:

• IP address and device type
• Browser information and operating system
• Date, time, and pages visited during your session
• Referral source (how you arrived at the site)
• Session cookies and log data

ck 111 uses collected data only for specific and legitimate purposes. The main purposes are listed below:

3.1 Account Management and Identity Verification

Personal information is used to create and manage your account and to ensure its security. Age verification (21+) and identity confirmation are part of this process.

3.2 Processing Financial Transactions

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to prevent fraud.

3.3 Customer Support

Information is used to resolve your questions or complaints, to maintain communication via live chat and email, and to improve service quality.

3.4 Service Improvement and Personalisation

Collected data is used to analyse platform performance, develop new features, and improve the user experience.

3.5 Communications and Notifications

Your contact information is used to send important account notifications, security alerts, and service-related updates. You may opt out of promotional messages at any time.

ck 111 never sells your personal information or transfers it to third parties for commercial purposes. However, sharing may be necessary in certain situations:

4.1 Payment Processors

The necessary financial information is shared with the relevant service providers to process transactions via bKash, Nagad, Rocket, and Upay. This information is used solely for processing transactions.

4.2 Technology Service Providers

Limited information may be shared with providers of hosting, database management, and security services required to operate the platform. All such providers are bound by strict confidentiality agreements.

4.3 Legal Obligations

Information may be disclosed when required by a court order, legal obligation, or a lawful request from a government authority.

4.4 Fraud and Misconduct Prevention

If suspicious activity is detected on an account, relevant information may be shared with the appropriate authorities.

The ck 111 website uses cookies and similar tracking technologies. These are small files stored in your browser that help the site remember your preferences and manage your session.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, carry out security checks, and ensure core functionality. The platform cannot work properly without them.

5.2 Functional Cookies

Functional cookies are used to save language preferences, display settings, and other personalisation options.

5.3 Analytics Cookies

These cookies are used to analyse which parts of the site are used most, how users navigate the site, and to improve service quality. This data is analysed in aggregate form.

You can manage cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the platform.

ck 111 treats the security of your personal information as a top priority. Multiple technical and administrative measures have been put in place to ensure security.

6.1 Encryption and Security Protocols

All data transfers are secured using SSL (Secure Socket Layer) encryption technology. High-grade encryption is also applied when storing sensitive data, including financial information.

6.2 Access Controls

Only authorised personnel may access personal information, and only when required for their specific duties. All staff are employed under strict confidentiality obligations.

6.3 Data Retention Period

Your information is retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained to meet legal obligations, resolve disputes, or enforce agreements.

6.4 Security Breach Notification

If a data security breach occurs that affects your information, ck 111 will notify you and the relevant authorities as quickly as possible.

As a user of the ck 111 platform, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to know what information ck 111 holds about you. You can request to view this information by contacting our support team.

7.2 Right to Rectification

If your personal information is incorrect or incomplete, you have the right to have it corrected. This request can be made through account settings or via support.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we are obliged to retain some information due to legal requirements.

7.4 Right to Object to Processing

You may object at any time to receiving promotional communications. ck 111 will action such a request promptly upon receipt.

7.5 Right to Data Portability

You may request to receive the information you have provided in a structured, commonly used format.

To exercise any of these rights, contact our 24/7 support team via live chat or email. ck 111 is committed to protecting user rights as part of its responsible gaming policy — see the Responsible Gaming Guidelines for more details.

All ck 111 services are intended solely for individuals aged 21 and over. We do not knowingly collect information from anyone under the age of 21.

If a minor attempts to create an account, or if evidence is found that information about a minor has been collected, ck 111 will close the relevant account and delete the collected information.

If you are aware that a minor is using or attempting to use ck 111, please let us know.

The ck 111 website may occasionally contain links to third-party websites. These external sites have their own privacy policies and are outside ck 111's control.

This Privacy Policy applies only to ck 111's own platform. You are advised to read the privacy policy of any third-party site before visiting it.

ck 111 reserves the right to update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of this page will be revised.

For significant changes, ck 111 will notify users by email or via a platform notification. Continued use of the platform after an updated policy is published will be taken as acceptance of the new policy.

You are advised to review this page regularly. For general questions about using the site, visit the FAQ section, where you will find answers to common queries.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the ck 111 support team:

• Live Chat: 24/7 direct chat support — in Bangla and English
• Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day in both Bangla and English. To learn more about ck 111, visit the About Us page.